Welcome back
Here is your team performance at a glance
Delivery & OTD
On-time delivery trends across your team
--
Launch P90
DCR launch turnaround time
--
Risk Scorecard
TAMs needing attention
--
NEW
TAT Breakdown
Stage-wise turnaround analysis
--
OTD Trends
Week-over-week volume & delivery
--
P90 Trends
Monthly launch TAT progression
--
CSAT & Quality
Customer satisfaction scores
--
Team Overview
Full TAM performance table
--
Team Overview
Health at a Glance
Workload Distribution
Customer Mix
Team Health
⚠️ Attention Needed — This Week
TAM Detail
Performance
DCR Portfolio
OTD Tracker
P90
Collection Log Updates
1:1 Notes
Actions
OTD Trend (Week by Week)
P90 Monthly Trend (YTD)
OTD % — Month on Month
| Month | Committed | Delivered | OTD % | DCRs |
|---|
P90 — By Month
| Month | Launched DCRs | P90 (days) | Avg (days) | Trend |
|---|
TAT Waterfall by Stage
Stage TAT vs Team Average
| Stage | TAM (days) | Team (days) | Delta | Status |
|---|
All DCRs Owned
| DCR ID | Status | Locale | Customer | Workflow |
|---|
DCR ID, Created Date, Launch Date, P90
| DCR ID | Created Date | Launch Date | P90 (Days) |
|---|
Activity TAT by DCR (All DCRs)
| DCR ID | Activities... |
|---|
Weekly Activity by Tag
| Week | Total | Collection | WBR | Action |
|---|
DCR-Level Activity by Tag
| DCR ID | Total | Collection | WBR | Action | Last Update |
|---|
Writing Quality Analysis
TAM 1:1 Meeting
Draft
🔒 On publishing, only OTD Notes, P90 Notes, and General Meeting Notes will be shared with the TAM. All other inputs remain private to you.
OTD % by Month
Avg P90 Launch Times by Month
📋 Manager Inputs (pre-filled before meeting · private, not shared with TAM)
👦 TAM Inputs (filled during meeting · private, not shared with TAM)
👦 TAM's Self-Reported Inputs (submitted by TAM)
Will appear once the TAM publishes their prep.
📝 General Meeting Notes
Previous Sessions
Action Items
OTD (Execution Metrics) — Per DCR
| DCR ID | SO ID | Locale | Type | Demand | Committed | Ingested | Delivered | OTD % |
|---|
OTD % = Delivered Against Committed / Committed Total Volume × 100. Capped at 100%. DCRs with zero commitment show "-". Source: CTS Redshift (quicksight_metrics_base subworkitems).
Delivery & On-Time Delivery
Source: CTS Execution Metrics (Delivered/Committed)Team OTD % — Week over Week
OTD by TAM (Per Week)
| TAM |
|---|
Launch Efficiency & P90
P90 per TAM (Days to Launch)
Launch TAT by TAM
| TAM | Launched DCRs | P90 (days) | Avg (days) | Max (days) | Status |
|---|
TAT Breakdown
Stage Bottleneck Ranking (sorted by Avg TAT)
| Stage | Median | P90 | Avg | DCRs | Impact |
|---|
Stage TAT Distribution
P90 Trends (Month over Month)
Launch TAT Trend (Monthly)
Monthly Breakdown
| Month | Launched | P50 (days) | P75 (days) | P90 (days) | Avg (days) | Max (days) | vs Prior |
|---|
YTD Summary
| Metric | Value |
|---|
OTD Trends
Source: CTS Execution Metrics · Month on MonthOTD % Trend (Monthly)
Monthly Breakdown
| Month | DCRs | Committed | Delivered | Ingested | Purged | OTD % | vs Prior |
|---|
TAM Risk Scorecard
4-Week OTD + P90 Analysis · Trend Signals
📊 Risk Score Methodology (click to expand/collapse)
Each TAM is scored 0–6 points across 4 signals. Higher score = higher risk.
| Signal | Max Pts | Scoring Rules |
|---|---|---|
| 1. OTD % (Last 4 Weeks) | 2 | ≥90% → 0 pts | 70–89% → +1 pt | <70% → +2 pts |
| 2. OTD Trend (Declining) | 1 | Recent 2 weeks avg is >10pp below prior 2 weeks → +1 pt |
| 3. P90 (Recent Month) | 2 | ≤20 days → 0 pts | 21–60 days → +1 pt | >60 days → +2 pts |
| 4. P90 Trend (Worsening) | 1 | Last month P90 is >10 days worse than prior month → +1 pt |
Low (0–1) Healthy
Medium (2–3) Watch
High (4–6) At Risk
Risk Distribution
Top Risk Factors
TAM Risk Details (sorted by risk score · click any row to drill down)
| TAM | DCRs | OTD % (4wk) | P90 (Recent) | Risk | Factors |
|---|
⚠ Needs Attention — Declining Performance
CSAT & Quality
Avg CSAT
4.0/5
Communication
4.3/5
Timeliness
8.0/10
Responses
3
All Action Items
Collection Log Updates
Source: DynamoDB Export
Total Updates
--
--
Active TAMs
--
DCRs Touched
--
Avg Updates/TAM/Week
--
Writing Quality
--
Team avg (0-10)
Low Consistency 🔍
--
Click to view
Collection Activity by TAM (sorted by updates/week)
| TAM | Total | Avg/Wk | Coll. | WBR | Action | Writing | Feedback |
|---|
Updates per Week (Team)
Operations Breakdown
Weekly Update Heatmap (TAM x Week)
My Performance
Performance
DCR Portfolio
OTD Tracker
P90
Collection Log Updates
1:1 Prep
My Notes
My Actions
OTD Trend (Week by Week)
OTD % — Month on Month
| Month | Committed | Delivered | OTD % | DCRs |
|---|
P90 — By Month
| Month | Launched DCRs | P90 (days) | Avg (days) | Trend |
|---|
All DCRs Owned
| DCR ID | Status | Locale | Customer | Workflow |
|---|
Weekly Activity by Tag
| Week | Total | Collection | WBR | Action |
|---|
DCR-Level Activity by Tag
| DCR ID | Total | Collection | WBR | Action | Last Update |
|---|
Writing Quality Analysis
My Notes
Previous Notes
1:1 Meeting Prep
Draft
My OTD % by Month
My P90 Launch Times by Month
📋 Manager's Notes
Will be visible once your manager publishes this session.
👦 Your Inputs
Previous Sessions
My Action Items
P90 Monthly Trend (YTD)
DCR ID, Created Date, Launch Date, P90
| DCR ID | Created Date | Launch Date | P90 (Days) |
|---|
Activity TAT by DCR (All DCRs)
| DCR ID | Activities... |
|---|
OTD (Execution Metrics) — Per DCR
| DCR ID | SO ID | Locale | Type | Demand | Committed | Ingested | Delivered | OTD % |
|---|
OTD % = Delivered Against Committed / Committed Total Volume × 100. Capped at 100%. DCRs with zero commitment show "-". Source: CTS Redshift (quicksight_metrics_base subworkitems).